How it works
Leads in a chosen Follow Up Boss stage are pulled through the Follow Up Boss API, dialed by an AI voice agent on a paced schedule, classified after each call, and written back to Follow Up Boss as a disposition, so reps only spend time on the callbacks worth taking.
What triggers it
Leads sitting in the target stage (WATCH) in Follow Up Boss.
Step by step
- 1The target stage is pulled from Follow Up Boss through the API
- 2The AI voice agent dials each lead on a paced schedule
- 3A classifier reads each call and assigns an outcome
- 4The disposition is written back onto the lead in Follow Up Boss
- 5Interested leads surface for a human callback
Why an off the shelf connector was not enough
Follow Up Boss stores leads but will not call them, and most dialers that connect to it still need a human on the line. Working an aged backlog takes an agent that runs the call itself.