Vancouver, BC
AI automation agency in Vancouver
We build the voice agents, CRM automation, reporting, and lead-generation systems that let Vancouver businesses scale without hiring. Fixed-fee, with phase one shipped in 2 to 4 weeks.
Rex Automaton is a Vancouver-based AI automation agency that has shipped more than 250 production systems since 2018. We build AI voice agents, CRM and lead-follow-up automation, investor and ops reporting, and AI-powered outreach for businesses in BC and across North America, quoted fixed-fee with a first measurable win delivered in 2 to 4 weeks.
Nine questions, about 90 seconds. See how much revenue is slipping through the cracks, then book a 20 minute call. No pitch.
What we build for Vancouver businesses
Four systems make up most of the work we ship locally. Each is a real service with shipped results behind it, not a slide.
AI voice agents
Inbound answering and outbound qualification agents that book jobs and work dormant leads 24/7, so a missed call after hours is no longer a lost customer. Natural pacing that keeps callers on the line.
How it worksCRM automation
Lead capture, scoring, assignment, and follow-up wired across the tools you already run, so nothing sits in an inbox. We build on top of HubSpot, GoHighLevel, Follow Up Boss, Zoho, and the rest.
How it worksReporting and dashboards
Investor statements, owner distributions, and ops dashboards generated from your source systems on a schedule, on your own domain, with no one re-keying spreadsheets. Real web apps, not static reports emailed around.
How it worksAI lead generation
Personalized cold outreach and enrichment pipelines that source verified contacts and send in your voice, so pipeline is built without a research team. Reply rates that beat the B2B average by a wide margin.
How it worksReal systems, real numbers
Every claim below links to the full case study. We would rather show you shipped work than talk about it.
Vancouver specific by default
- Privacy designed for PIPEDA and BC PIPA, with credentials and files kept under least-privilege access.
- Canada-region data storage where it is feasible, and a written note on where logs and files live.
- Hybrid delivery: remote build with defined onsite touchpoints across Metro Vancouver at kickoff and acceptance.
- BC funding awareness: many builds qualify for SR&ED or a CDAP successor program, which offsets net project cost.
For the funding side of the picture, read our BC AI grants guide.
Straightforward pricing
We quote a fixed fee per engagement, not hourly, so the price is the price before you commit.
Single workflow build
$1,500 to $8,000. One specific automation with documentation and a short post launch monitoring period. Usually 1 to 3 weeks.
Multi workflow phase one
$10,000 to $30,000. Two to four connected workflows with a maintenance retainer option. Usually 4 to 8 weeks.
Strategic and custom AI
$25,000 and up, or a flat monthly automation membership for ongoing work. Custom model integration and larger infrastructure builds.
A clear single workflow is scoped as part of the quote. For ambiguous work spanning several systems we sometimes run a short paid diagnostic first, credited back against the build, and we say so before you pay for it.
Payback is measured, not asserted: minutes saved multiplied by the fully loaded wage, minus what the model and platform cost to run, logged per run against the acceptance test we agreed at scoping.
Do you need a local agency, or is remote fine?
Remote is fine for pure software integration. Local earns its keep when you need discovery on the floor, Canadian hosting you can audit, BC PIPA paperwork you do not want to write yourself, and validation at the site where the work happens.
| Dimension | Local Vancouver team | Remote only |
|---|---|---|
| Discovery and buy in | In person whiteboarding, a floor walk, and access to the staff who actually run the process | Video calls that rely on the notes you write up beforehand |
| Field validation | Same day ride alongs and pilot tweaks while the shift is running | Scheduled windows, so every edge case costs another loop |
| Data residency | A named Canadian region you can audit and reference in the contract | Often a US or mixed region unless you insist on otherwise |
| Privacy paperwork | A BC PIPA aware addendum and consent language written for you | A generic DPA, with the local adaptation left to you |
| Time to access | Wi-Fi, SSO, and firewall questions cleared in the session with IT present | Remote exceptions, escorts, and days of email to clear the same gates |
| Cost per day | Higher on the days someone is on site, fewer loops afterwards | No travel cost, more cycles to reach the same understanding |
So we run the hybrid. A day or two on site where decisions and access get made, the build as a remote sprint, and a field window before go live. In our experience one day in the building surfaces at least one constraint that would have taken weeks to surface over email.
How a Vancouver engagement runs
Five stages, same order every time, whether the build is a voice agent or an investor report.
01
On site discovery
A half day at your office. We map the target workflow with the operators in the room, walk the floor, and write down the acceptance tests. The IT contact joins for the access review, because SSO, MFA, and firewall questions answered live are the difference between hours and weeks.
02
Hosting and privacy plan
We pin storage and compute to a named Canadian region where the stack supports it, then put that region in the data processing addendum. Backups, logs, and analytics get checked separately, since they do not always inherit the region you set on the app.
03
Remote build in shadow mode
The build ships as small merges against a test account and runs beside your current process without touching a customer. Outputs are logged and compared against the source of truth. Shadow mode with no diff log is a demo, not verification, so the compare policy is written down first.
04
Implementation day and cutover
A timeboxed window with a named approver, prechecks before the switch, verification runs straight after, and a printed rollback plan. If a vendor limit surprises us mid cutover we roll back in minutes instead of arguing about it. Training happens the same day, hands on.
05
Support after go live
Same day support for the first 30 days: two business hour response, resolution targeted the same business day, Monday to Friday, 8:30 to 6 Pacific, with monitors running around the clock. Incidents are classified P1 to P3 so real problems stay on the front burner. You keep the runbook and an append only change log.
Data residency and BC PIPA
BC's private sector privacy law is the Personal Information Protection Act. It covers private organizations. Public bodies fall under FIPPA instead, which is a different set of rules, so most businesses reference PIPA and not the public sector regime.
PIPA sets no blanket data localization rule for private organizations. What it requires is consent, safeguards proportional to the sensitivity of the information, and accountability for whatever a processor does on your behalf. Federal PIPEDA covers transfers across a border and permits them with comparable protection in place. The practical effect is that your contracts and controls carry as much weight as the region you pick.
Which is not an argument against residency. It is cheap insurance and it shortens procurement, so we take it where the stack supports it. The trap is assuming a vendor already did it for you: dashboards default to a US region, and snapshots, logs, and analytics do not always follow the region you set on the app.
The four controls we build
The same pattern applies whether the workflow is voice, email, back office, or reporting.
- Your environment, in Canada. Sensitive data stays in your own tenant, in a Canadian region you can name, or on a machine on your premises. The major clouds all publish Canadian regions, and we set them at account creation rather than after.
- A data boundary with a redactor. Fields are classified by sensitivity. Personal fields do not leave the boundary. Model providers receive minimized or hashed context and an id we can map back on our side.
- Human approval on anything customer facing. Auto send only when the rules and the confidence threshold pass. Legal and financial claims always escalate to a person.
- An append only action log, a retention schedule you set, and a DPA binding every processor to PIPA level safeguards, breach notice, and deletion at the end of the engagement.
How to choose between us and anyone else
There is no single best AI automation agency in Vancouver. The right choice depends on your industry, your budget, and whether you want a fixed fee build or an ongoing partner. The names matter less than the questions, so here are the ones that separate a real practice from a rebrand. Ask us the same six.
Show me three real engagements
The specific workflow, the dollar or time impact, and an architecture diagram. Vagueness here is the strongest negative signal there is.
What is your typical phase one scope?
A real practice ships one measurable outcome in 2 to 4 weeks, then scopes phase two only once phase one has paid for itself. Be wary of anyone promising to automate everything in 90 days.
Who actually does the work?
You want a named senior practitioner who stays from kickoff through handoff. "We have a team" is not an answer.
What happens when it breaks?
Every automation breaks eventually. Ask for the alerting, the maintenance arrangement, and the response time on a fix, in writing, before you sign.
Can you describe work you cannot show publicly?
A real practitioner can walk through an NDA build in the abstract: the industry, the problem class, the architecture, the outcome. Someone who cannot has nothing to abstract.
Does the price make sense?
Quotes far below the ranges above usually mean template work. Quotes far above need enterprise grade differentiation to justify them. Fixed fee beats hourly because the price is known before you commit.
One more thing worth asking anyone, us included: what happens to all of this if we stop working together. Our answer is that we build in your accounts, OAuth connections live on your side, you own the repositories and the artifacts, and changes ship behind flags or staged rollouts so they can be reversed. That is what has kept the systems we shipped years ago still running.
Frequently asked questions
We quote fixed-fee, not hourly, so the price is known before you commit. Single workflow builds run roughly $1,500 to $8,000, multi workflow phase one engagements $10,000 to $30,000, and strategic custom AI work $25,000 and up. For ongoing work, a flat monthly automation membership is also available. BC grants like SR&ED or a CDAP successor program can offset a meaningful share of the cost.
Phase one is scoped to ship in 2 to 4 weeks with one measurable outcome. We do not sell a six-month cathedral. We ship a small, verifiable win first, then scope phase two only once phase one has paid for itself.
No. We are based in Vancouver and work with BC businesses as well as clients across Canada and the United States. Delivery is hybrid: we build remotely and add defined onsite touchpoints across Metro Vancouver when a project needs workshops or change management with frontline teams.
AI voice agents, CRM and lead-follow-up automation, reporting and dashboards on your own domain, document generation, custom AI integration, and AI-powered sales outreach. We build on Make.com, n8n, and Google Apps Script, and integrate with HubSpot, GoHighLevel, AppFolio, QuickBooks, Stripe, and most modern SaaS APIs.
Yes, when we design for it from the start. We use Canada-region storage where feasible, private repositories for logs and files you own, credential management with least privilege, and a written privacy plan aligned to PIPEDA and BC PIPA.
Not strictly. BC PIPA governs private organizations and sets no blanket data localization rule for them, so residency is a lever rather than a legal requirement. What it does require is consent, safeguards proportional to the sensitivity of the information, and accountability for anything a processor handles for you. Residency still reduces exposure and shortens procurement, so we take it where the stack supports it. Where a vendor has no Canadian region, personal information stays inside your boundary, only minimized or hashed context goes out, and the vendor is bound by a DPA.
A half day discovery workshop at your office with the operators and your IT contact present, an implementation day with a named approver and a printed rollback plan, and hands on training the same day. We cover Vancouver, Burnaby, Richmond, the North Shore, the Tri-Cities, and the Fraser Valley. The build itself runs remotely between those days, which is the part that does not need anyone in the room.
Three real engagements described with the workflow and the numbers, a named senior practitioner who stays from kickoff through handoff, a phase one that ships one measurable outcome in 2 to 4 weeks, and a written answer for what happens when something breaks. Specific tooling answers like Make.com, n8n, and Apps Script signal a real practice. Generic transformation language signals the opposite.
Minutes saved multiplied by the fully loaded wage, minus the model and platform cost of running it, logged per run rather than estimated once at the end. The target is the acceptance test we agreed at scoping, so payback is a number you can check yourself. When a build is scoped narrowly around one repetitive workflow, that number usually turns positive in weeks.
Yes. We build AI voice agents that answer inbound calls, qualify the caller, and write the booking straight into your calendar and CRM. They run on your scripts and your rules rather than a generic template. One live agent works a brokerage's 5,000 plus dormant leads around the clock.
Yes, property management is the densest vertical we work in. We have built direct AppFolio API integrations that generate every monthly per investor distribution statement as a branded PDF and email it automatically from a single trigger, for a firm with 3 million dollars in assets under management.
Yes. Builds ship with monitoring, so failures surface to us rather than to you discovering them weeks later. Ongoing operation and changes are covered either by a support arrangement or by the flat monthly membership.
Yes. That is answer engine optimization, and it is a different job from traditional SEO. We track whether a business is actually cited across Google AI Overviews, ChatGPT, and Gemini on a fixed panel of buyer questions, then work the gaps that show up. We run this on our own site first.
Book a 20-minute discovery call or send a note through the contact form. There is no pitch. We tell you what to automate first, what it would cost, and how long it would take, and if we are not the right fit we will point you to who is.
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